Customer Satisfaction Survey

At Erol's Plumbing & Heating we strive to deliver world class service to each and every customer.  We always welcome feedback and comments, so please take a moment to fill out our simple survey to let us know how well we did.  If you would like to hear back from us, please give us your email, phone and address.
 

Contact Information:

* First Name:

* Last Name:

* Email Address:

* Phone:

* Fax:

Address:

Street:

City:

State:

Zip Code:

Where Did You hear About Us?

Survey Questions:

Will You Call Us Again For Service?

NO

YES

Date Of Service:

Name of Technician:

How Would You Rate Our Office Personnel?

1. Professional :

POOR

OK

GOOD

EXCELLENT

2. Courteous :

POOR

OK

GOOD

EXCELLENT

3. Helpful :

POOR

OK

GOOD

EXCELLENT

5. Informative :

POOR

OK

GOOD

EXCELLENT

4. Cheerful :

POOR

OK

GOOD

EXCELLENT

6. Knowledgeable :

POOR

OK

GOOD

EXCELLENT

How Would You Rate Our Technicians?

1. Prompt :

POOR

OK

GOOD

EXCELLENT

2. Professional :

POOR

OK

GOOD

EXCELLENT

3. Courteous :

POOR

OK

GOOD

EXCELLENT

4. Cheerful :

POOR

OK

GOOD

EXCELLENT

5. Appearance :

POOR

OK

GOOD

EXCELLENT

6. Quality :

POOR

OK

GOOD

EXCELLENT

7. Work Area Clean :

POOR

OK

GOOD

EXCELLENT

Breifly Describe/Comments: